For established service businesses with a team, in the UAE and the UK.
Not sure where AI fits in your business? We’ll tell you exactly what it needs before you spend anything on AI.
Everyone’s selling chatbots and AI receptionists. We start with your business instead. We talk to you and your team, then show you what to do first, where AI helps and where it doesn’t, and what each step is worth.
A free call, usually 15–20 minutes, about where your business is and where you want it. If it’s a fit, you’ll get the price on the call.
Every finding placed by impact and effort.
- Quick wins: 1, Quotes followed up (AED 6,500–18,500 a month); 2, Stage invoices on time.
- Big swings: 3, Prices read by AI (AED 2,700–8,400 a month); later, trades booked from site progress.
- Small extras: Orders from client choices.
- Not worth doing: A chatbot on the website.
Roadmap
- First 30 days: every quote followed up and stage invoices drafted, by software.
- Months 2–3: AI reads supplier prices as they arrive, for the estimator to approve.
- Later: trade bookings that AI proposes and the project manager confirms.
- Not worth doing: a chatbot on the website, since most work comes by referral.
Your business has grown. The way it runs hasn’t caught up.
As a business grows, it starts running on workarounds. Not because anyone’s doing a bad job, but because the business grew faster than the way it runs.
Work falls between people.
A job’s details get lost on the way from the quote to the office to the site, and someone has to chase them.
The same information goes in three times.
Into the quote, the job sheet and the invoice, by different people, by hand.
Your team spends hours chasing.
Updates, approvals, signatures and payments, by phone and WhatsApp.
Some of it only works because one person remembers.
When they’re off, things slip.
Software the team works around.
You pay for tools, and the real work still happens in spreadsheets and WhatsApp.
Everyone’s pitching AI.
There’s a new tool every week. Nobody can tell you which of them your business actually needs, or what it would be worth.
On their own, each looks small. Across a team, every week, they add up.
Where the answers are
You see the business from the top. Your team sees it from the inside, and that’s usually where the answers are: the workaround someone built years ago, the spreadsheet only one person understands, the five-minute job that takes the office an hour. That’s why we talk to your team, not just to you.
Clarity on where AI fits in your business, and what to do first.
We don’t start by selling you a tool. We diagnose first: we work out where AI and automation would actually make a difference in your business, in what order, and what each step is worth. We call it an AI audit, and it happens in three parts.
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We talk to your team.
You, your managers and the people doing the work. We’re looking for where the hours go, where work gets stuck, what gets done twice and which processes the business has outgrown, and for the gap between how you want the business to run and how it really runs. That gap is usually where the hours and the money go.
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We map how the business really works.
How work comes in, gets done and gets paid. The software you pay for, the workarounds around it, and the tools nobody uses.
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We rank every opportunity and build your roadmap.
Each idea is sorted into quick wins, big swings, small extras and what isn’t worth doing, then laid out as a phased roadmap with the tools, the steps and the return you can expect.
What you walk away with
You come out with a clear picture: not just where AI fits, but how the whole business can run more smoothly.
A map of how your business runs today, so everyone can see what already works and where things get stuck.
A prioritised plan: what to fix first, what comes next, and what to leave alone.
The specific tools and AI that fit your business, including what you already pay for.
A roadmap with the numbers: the hours, cost or profit each step is worth, worked out from your own team’s time and wages.
A one-to-one walk-through of the report, with time for your questions.
Discovery call.
Usually 15–20 minutes on Zoom: where the business is, where you want it, and who’s on your team. If the audit fits, you’ll get the price on the call.
Interviews.
With you first, usually 60–90 minutes, then 30–45 minutes with each person on your team. Usually all within a week. We look at the real thing on screen, not how it’s meant to work.
Your report.
Usually ready 7–10 working days after the last interview.
The walk-through.
We take you through what we found and the roadmap, and answer your questions.
After the audit
The roadmap is yours. You can:
- run it with your own team;
- have us advise you as your team puts it in place;
- have us build it for you, as a separate project.
It’s your decision either way, and you’ll be making it with the full picture.
Built for businesses with a real team
Established service businesses in the UAE and the UK, usually 5 to 50 people: a team in the office, a team doing the work, and processes that run between them.
Probably not the right fit if you run the whole operation yourself, or you’re a large company with its own IT department. The same goes for online-only businesses and franchises that run on head office’s systems.
- Fit-out & renovationEstimators, project managers and site teams.What we look at
- Maintenance & technical servicesCall handling, technicians and service contracts.What we look at
- Landscaping & poolsCrews, schedules and maintenance contracts.What we look at
- Electrical contractorsEstimating, site teams and certificates.What we look at
Your information stays private
Used only for your audit.
Nothing you share is passed on, and it’s never used to train AI models.
Your team can speak freely.
We don’t pass on who said what, including to you.
No customer details needed.
We look at how the work flows, not who your customers are.
Recorded only with permission.
If we record a conversation, we ask first, and delete it once your audit is done.
Questions
How much of my time does it take?
A few hours: the discovery call, an interview of usually 60–90 minutes, and the walk-through. Each person on your team needs about 30–45 minutes.
Who on my team do you talk to?
You first, then the people who keep the work moving: usually whoever runs the office, whoever handles quotes and invoices, and a project or site lead. The bigger the team, the more people we talk to.
Do I need to know anything about AI?
No. You tell us how the business runs. We work out where AI fits, and where it doesn’t.
What does it cost?
A fixed fee, set by the size of your team. You’ll hear it on the discovery call, before you commit to anything.
How do you work out what each step is worth?
From your own team’s hours and wages. Saved time is shown two ways: the cash you’d actually see, like overtime you’d stop paying or a hire you wouldn’t need to make, and a standard estimate that counts half the time freed. Jobs won back count as profit, never revenue. If a step wouldn’t pay for itself even on the cautious numbers, the report says so.
Will you try to sell me software?
No. The audit doesn’t come with software to buy. If a tool you already pay for can do the job, the plan says so.
Do we have to replace our current software?
Not necessarily. Part of the audit is understanding how you use your existing software. Sometimes the answer is simply configuring a feature you already have, or connecting systems that don’t currently talk to each other.
What if my team isn’t good with technology?
That’s normal, and it shapes the plan. We start with changes your team will actually use, one small piece at a time.
Do you build what you recommend?
If you want us to, as a separate project with its own price. You can run the plan yourselves, have us guide your team, or have us build it. It’s your plan either way.
What if there’s nothing worth fixing?
Then we’ll tell you. The report still shows what works, what isn’t worth doing, and what you can fix yourselves.
Find out where AI fits in your business, before you spend anything on it.
Start with a short call, usually 15–20 minutes, about where the business is and where you want it. If the audit fits, you’ll get the price on the call.
Book a discovery call