Scored against your playbook
Your script, your requirements, your objection handling — the review measures what you actually coach, not a generic "talk ratio" dashboard.
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AI call review for sales teams. Every recorded call scored against your playbook — not generic sentiment — with coaching a rep can act on tomorrow morning.
01 What it is
Managers can't listen to every call. Coach does — and remembers all of them.
Evidence, not vibes
Every score and every coaching point cites the exact moment in the transcript. Reps can hear the line, not argue with a number.
One fix at a time
Each review leads with THE moment that mattered — the problem, the action, the replacement line — instead of drowning the rep in twenty findings.
Honest when it can't judge
Poor audio, a call too short, thin evidence — Coach says so and holds the score, rather than inventing a confident number.
02 How it works
From a raw recording to a rep who knows what to fix.
01
Calls flow in
Recordings arrive from your dialer or telephony system, or by upload. Each call is transcribed and diarized — who said what, when — before any judgment happens.
02
AI reads the call against your playbook
Not sentiment. The model works through your requirements — was the opener delivered, was the objection actually handled, did the close ask for the booking — and grounds every verdict in the transcript.
03
The review leads with THE moment
One primary fix per call: what happened, why it cost the rep, and the exact replacement line to use next time — with the transcript moment attached as proof.
04
Managers coach trends, not anecdotes
Per-rep patterns over weeks — the same objection fumbled nine times is a training plan, not a bad day. Review time drops from hours of listening to minutes of deciding.
03 How it's built
The engineering decisions are the product.
You're not just evaluating a coaching tool — you're auditioning how we build. The same decisions, at the same bar, go into every client system.
The flagship decision
No claim without a citation
Every score and every coaching line traces to a specific moment in the recording. If the evidence isn't in the transcript, the claim doesn't ship — an unsupported insight gets cut, not hedged. Your reps argue with the tape, not with a number, and that's what makes them actually change.
AI judges; code verifies
The model owns the human judgment — was that a real objection, did the close land. Exact code checks structure, evidence, and provenance behind it. Neither is allowed to do the other's job.
Uncertain means saying so
Bad audio, a short call, ambiguous speakers — Coach reports a limited review instead of inventing a confident score. A tool your reps catch bluffing once is a tool they never trust again.
Your calls stay yours
Names, numbers, and transcripts never leak into logs, analytics, or error reports — a dedicated redaction layer sits between the product and everything that observes it. The public sample you can read is fully synthetic.
Every AI dollar accounted for
Each model call carries its purpose, tokens, and cost. When spend or quality drifts, we know exactly which stage moved — no mystery bills, no silent degradation.
Want this kind of system for your operation?
Whether it's call coaching or a different bottleneck entirely — in 30 minutes you'll know whether AI solves it and what the system looks like. A straight answer, not a pitch.
Book an intro call